FAQs: Get A Clear Understanding Of Our Services
We're delighted you're here!
Whether you’re a homeowner or renter seeking to keep your windows sparkling or a local business aiming to maintain a polished exterior, we’ve got the answers to all your questions.
This section is designed to help you understand our professional window cleaning services better and ensure you have all the information you need for a seamless experience with Grace Window Cleaning. Feel free to explore the common inquiries below, and if you don’t see your question, just reach out — we’re always happy to provide clarity!
FAQs For Residential (Homes):
How often should I have my windows professionally cleaned?
It is recommended to have your home windows cleaned at least twice a year to maintain their appearance and functionality. Of course, if you wish to save money on your utilities and enjoy the crystal clear views of your windows, we recommend getting them cleaned regularly.
Do I need to be home during the window cleaning service?
While it is not necessary for you to be home, we do provide a more thorough and personalized window cleaning service if you are available to discuss any specific concerns.
What preparations should I make before the window cleaners arrive?
Please remove any fragile items and clear the window sills. Ensure that pets are secured and any window treatments are drawn back.
Will the cleaning products used be safe for my family and pets?
Yes, our window cleaning crew use eco-friendly and non-toxic cleaning solutions that are safe for humans and animals.
Do I need to have my pets secured during my window cleaning?
Yes, we ask that you secure all animals in a safe location while our crew clean your windows internally and externally.
Do you offer interior and exterior window cleaning?
Yes, we offer both interior and exterior window cleaning services to ensure every pane is spotless.
FAQs For Commercial (Businesses):
How do you determine the cost of window cleaning for a commercial property?
The cost is based on factors such as the size of the building, the number of windows, and the frequency of service required for your commercial location. Feel free to request a free quote here.
Can you provide window cleaning services outside of business hours?
Absolutely, we offer flexible scheduling, including early mornings, evenings, and weekends, to minimize disruption to your business operations.
What safety measures do you take when cleaning high-rise (max 4 story) buildings?
Our team is highly trained in adhering to proper safety protocols and utilizes the latest Water Fed Pole (WFP) window cleaning equipment and techniques. With this advanced technology, our window cleaning crew is able to clean your windows thoroughly without ever leaving the ground, ensuring maximum safety for both our team members and your property.
Do you offer contractual window cleaning services for businesses?
Yes, we offer recurring window cleaning service contracts to keep your windows consistently clean and your business looking its best.
Can you handle special window treatments or tinted windows?
Yes, our window cleaning crew is experienced in handling a variety of window types, treatments, and tints. We take care to use appropriate products and methods for each specific case.
Additional Questions?
If you have any other questions regarding our professional window cleaning services or policies for residential and commercial locations, please contact us. We’re here to ensure you receive the best window cleaning services possible!
